Della S.

I have had multiple problems with animal jam through out the years. I have had PAID accounts "accidentally" deleted by animal jam staff, and now I run into the problem where my account was taken over through the data breach. I submitted a ticket into animal
Jam support and got two emails back that were beyond unhelpful, rude, and overall unprofessional. If you do not want your information and money stolen or your child's accounts to be constantly hacked into, do yourself a favor and do not sign up for this site. The support staff are lazy and the game is not worth losing your passwords and emails. I have been a paying customer for over a decade and I still am dismissed by animal jam support for a problem that was their own doing. No reimbursements, no restoration of my account, in fact they said they were closing my support ticket because "they cannot help me". Animal Jam looks like a scam site lately. Do NOT waste your money.