Denise T.

I rated them one star only because no stars was not an option. I ordered fiberglass stairs; my payment cleared my bank the next day. Their website states that they ship within 4-5 days. After NOT receiving my stairs two weeks later, I called and was told that they didn't even have the stairs; that they were waiting for a shipment from the manufacturer. Okay, understandable, but why hadn't they notified me of the delay? I waited another 7-8 days and called again. Still did not have my stairs. I demanded a refund. This company does not care about the customer. I will never order from them again.