Dennis S.

I had an infographic poster to make for social work class back in April. I searched for a free service and Venngage came up on the search engine. I built the poster and not once did it outline that the product I was creating would have to be paid for. At the end of building my project, which took hours to create, the site said I would need to pay to access my poster. Since it was one of my last projects and I didn't want to do it all over again, I paid the fee. What I did not realize is the site was going to continue to charge me because this was a subscription, not just a one time fee. There were no warnings that came up and the company continued to charge, even though I did not log on for 6 months, not once. Be aware before you use this service as there are other services out there for infographics that are ACTUALLY free like "Canva", unless you want you want special features, of course. When I contacted them, they stated their terms of service and subscription jargon. A responsible site would outline that their service has a charge instead of advertising it's free.

I went on to the Eharmony website and started a profile. I signed up because of the reputation of eharmony. I live in a smaller town and once I signed up, I noticed 12 profiles from my area to choose from. I asked for my money back to close the account and I was told "no" and the decision was final. Within 24 hours, I wanted to cancel and the request was denied. They told me to expand my distance and told me long-distance relationships can be a great thing, which I disagree with because I'm looking for someone in my area. I am not impressed with their response and I would recommend if you're from a smaller town. I'm not looking for a pen pal, I'm looking for a relationship. I would give 1 out of 5 Stars.