D G.

Purchased a necklace with artwork of my dogs face on it a few months ago for my wife's birthday. Was displeased with their "amazing artists" as they say in their email. The picture makes it look like my dog had a stroke and not sure why she has a John Travolta dimpled chin - I could do better with some photoshop filters.

I took them up on their offer for a replacement - they sent me a new image which I approved. About 2 weeks later they said it was shipped but after 2 months and about 5 emails asking for a tracking number, still no replacement... and no response from customer service

I'm very disappointed in the product and the service and would not recommend.