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Diana K.

Contributor Level

Total Points
278

2 Reviews by Diana

  • Uber

5/13/13

Uber has several problems that make it a poor experience for consumers IMHO based on my own experiences:

1) Their drivers are not well-trained or carefully selected. As a result, some drivers don't know where they are going and are just bad drivers who would never be hired by a taxi company (which in my book is pretty bad). So your trip could take twice as long as it should, which means if you're late it's very hard to depend on Uber.

2) It costs a lot. Some fares depending on how slow your driver is could be twice as much as normal cab. They also use "surge pricing" which can increase the price of your fare.

3) Uber customer service has a bad attitude. Sort of like "you're wrong, this is why we're right". I'm not saying their customer service is worse than cab companies, but I am saying my experience with Uber customer service was poor.

So in summation, Uber is a good idea, poorly executed. I'd try one of the other cab hailing apps in your city (Flywheel, Instacab, etc.) because you're likely to save money and have a better driver.

  • GreenLightReverse

5/10/13

Green Light Financial Services sells reverse mortgages. I thought a reverse mortgage might make sense for me to get a little more money for retirement, but after reading more about it I realized that the fees are high and there are problems if you are for any reason forced to leave your home. I have concluded that reverse mortgages should really only be a last resort when you cannot get money from any other sources. The cost of the money is so expensive I do not think it is mostly worth it.

Diana Has Earned 18 Votes

Diana K.'s review of GreenLightReverse earned 3 Very Helpful votes

Diana K.'s review of Uber earned 15 Very Helpful votes

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