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DIANE W.

Surprise, AZ

Contributor Level

Total Points
80

1 Review by DIANE

  • My Custom Case

12/21/21
• Updated review

This is an update review. After all my communication, and possibly my prior review, their customer service stepped up, and sent me a corrected charging pad. So I will now use their products in the future. Still have my 2018 phone case, and it is in great shape. Thanks for making a wrong, a right.

Tip for consumers:
If you have a special request, as my order did. It was cord placement request. Make sure your notes get confirmed...maybe protect yourself by speaking with customer service first, as I did. Good luck!

Products used:
Phone charging pad

Service
Value
Quality
Have case/get charger
11/30/21
Verified purchase
• Previous review

I have had my phone case since 2018... it is still as nice as the day I got it. Wanted to order another, but maybe switching phones... so I ordered 3 charging pads, they work with many newer phones. Haven't
Gotten them yet, so if they are as nice as my case is, I'll be very happy. I changed the location of my cord on one, hopefully it comes as my special note instructed them. However, I'm going to check with customer service. I did speak with them already before and the girl was very nice and helpful. So highly recommend this company. I'll post once I get my chargers to let review seekers know. I read reviews to help me decide who to use. Thank you Mycustomcase.com. Diane W. Surprise, AZ

Tip for consumers:
Great company, highly recommend

Products used:
Photo phone case, ordering photo wireless charging pads

Service
Value
Shipping
Quality

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