Dillon T.

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1 Review by Dillon


KB Homes has not completed the work that needed to be done on my home and has still not completed the issues. I closed on my home last month on the 29th and 90% of the issues have not been resolved due to either laziness or blatant disregard for other people money and time.
- Back door is so out of square it takes a 200 lbs person to open it. (They attempted to replace the track to resolve the issue but it remains as the door is not square in the wall and needs to be cut out and replaced)
- Mud and rusty nails all over the roof
- A drawer missing from the counter ( I was told they have the parts for the drawer just have not had the time. This was supposed to be resolved before move in. Still has not been completed)
- Still missing appliances ( KB homes was given several options to resolve this issue. Lied and said they are back ordered. Used COVID as an excuse. Order the units ahead of time. Get me the units I have already given money for or give the money back)
- Back yard was not graded and left concreate chunks scattered all over the back yard
- Lines of paint on almost every hard wood floor in the house. ( This was noted before closing and was told it would be resolved that day)
- Up stairs counter was installed but left the sink laying on the floor and the old counter thrown in my guest room with drywall chunks scattered all over the place. New sink has still not been installed.
- Garage door panels replaced and still not painted

The fact this is how this company does business is beyond me. The lack of attention to detail and continuous spewing of excuses is sickening. Hire more people get the job done and do not contact me unless it is with an ACTUAL resolution and not telling me to wait and see.

Tip for consumers:
Dont waste the money and the time to purchase from this company. They will pull the wool over your eyes and take you for everything you are worth because they know that they can.


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