This place is another one of those online scams. Look elsewhere if you want to offer your services or have business needs.
Sellers get scammed out of work by both the company and fake sellers stealing and making fake services. You could provide an authentic service, follow the rules to a T, get five star reviews, and Fiverr will still shut down your account and steal your hard earned money.
Customer service is non existant and won't respond to you, ever. They don't even have a phone number to call.
There's also lots of fake buyers who will cheat you for free work and lie about other sellers because of the fact they may be competitors in the same niche.
Buyers get cheated out of good services because Fiverr will let fake sellers get away with lying and our ratings get buried to the back pages for dumb things such as response time to spam messages. Fiverr will also shift around the so called "algorithm" and bury hundreds of sellers so they lose months of business regardless if they are new or veteran users.
The past couple of years buyers also get a kick in the face because there's an extra charge for services that go to Fiverr. They're not just paying the $5 as advertised.
There has to be a better gig site out there, but so far I have found them to all be the same.