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Dimitris K.

Contributor Level

Total Points
83

1 Review by Dimitris

  • Next

5/9/22

It was my first and of course my last experience with Next. I bought a jacket from their eshop. Although the transaction was successful and I was waiting for the confirmation for the order, instead I received an email informing me that due to technical reasons the order won't be processed and the money will be refunded. After 24 hours I contacted the customer care service. They said that the amount is temporarily blocked and that it would be refunded in 48 hours. One week later I'm still waiting...

I hope my review will help others avoid such unpleasant experience.

Tip for consumers:
In one word, unreliable.

Service
Returns

Dimitris Has Earned 3 Votes

Dimitris K.'s review of Next earned 3 Very Helpful votes

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