Disaronno m.

So having worked for Transport broker group for some years I now refuse to associate my self with this company. As a balanced review most jobs well over 90% of the jobs are to the customers satisfaction but the problem is when things go wrong as they do no one helps and unrealistic promises result in most of the complaints The company is owned by a guy who once owned Pizza franchises and as with all companies the general way the company behaves and treats customers comes from the top. Limo Broker have no vehicles and rely on sole traders and companies nationwide to supply the vehicles. ALL they are interested in is the money the treat customers with no respect and as a contractor we are often sent to jobs with incorrect details and without any knowledge of what has been agreed with the customer. Looking at one of the other complaints in this thread the customer who expected 12 bottles of champagne its typical of the type of ridiculous promise made by the sales team that can never be met by the company supplying the vehicle as its very rarely financially possible. The initial booking payment goes to Transport Broker group plus 15% of the balance due so if you have paid £540 including VAT the Limo provider might end up with £275 and 12 bottles of champagne £240. Take my advice find a good small company ask if they own the vehicles and ask for the age and registration of the vehicle. For Limos also make sure it is registered to carry passengers as lots are not.