I also purchased from this site on 11/26/15. No confirmation. I emailed them about this and they also charged my card more than what my order states. They emailed me back that the item is not in stock even though the website showed it as such at the time of order. I have demanded a refund and filed a dispute with my bank. You can only contact them by email. And they are not the "official store of the nfl" as their website states.