I have been very happy using the old version of Autocrit for years with its simple slick menu interface and smooth operation and been pleased with their customer support. I had a problem accessing the system during the last week but this has now been put right. I understand the old system is not going to be available for ever. Their new system is more powerful with more facilities but I have found it needs more keystrokes to achieve similar results for the limited analysis I use. Unlike other editing software the processing is done on line with Autocrit. An annual subscription is payable rather than an outright purchase.