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Dwight D.

1
Level 1 Contributor
Kingston, Ontario

Contributor Level

Total Points
347

3 Reviews by Dwight

  • Quip Home

11/2/21

I was a pre-pandemic backer of this inexpensive electric toothbrush. Unfortunately, I unsubscribed due to quality issues. 2 years later, last week in fact, I received an unsolicited package from Quip in the mail. The contents were a filthy, fingerprint covered clear plastic tube, an equally dirty clear plastic tube with a replacement brush head, a AAA battery, and a battered and half- opened bar of hotel size soap. I was shocked to receive anything from Quip but disgusted at the state of the contents. I contacted customer service and received a reply that showed interest in how I got the refill package but not at all in the unhygienic state of the contents. This is a company that provides dental equipment that people put in their mouths. Yet, their practice is entirely unsanitary and quality control entirely absent. To receive such carelessly handled items is unacceptable. During a pandemic I feel it's reportable. That's why I am writing today to warn you to beware the poor standards of hygiene practiced by Quip. They could be placing your health at risk.

Tip for consumers:
Worry about their sanitary and hygiene practices and how your items are handled and packaged.

Products used:
I briefly used the electric toothbrush.

Service
Value
Shipping
Quality
  • Ruggable

11/3/19

Although Ruggable sells to Canadians, what is not made entirely clear is the fact that the free return policy applies only to US purchases. I just paid $40 Canadian to return a purchase. Canadian buyers beware. If you are not satisfied with your purchase, it will cost you!

  • Banggood

9/13/16

I recently bought what was advertised as a leather men's shoulder bag which turned out to be made of shiny brown plastic. When I emailed to request directions on how to return the item, Dodo at Banggood suggested that I try to sell it to someone else as the return shipping costs to China would be expensive and on me.

So let's review: 1. Cheap merchandise that 2. You can't return. Might as well burn your money.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Dwight D,

We are sorry for any inconvenience we caused. All details of the products are showing on the product page.If you are not happy for any reason with your purchase, then just return it within 3 days of receipt for an exchange or full refund minus the shipping charges incurred by us. If the return is not a result of our error, customers will be required to cover shipping cost both ways. Please make sure the item you send back to us is in the original packaging, and the merchandise is in the same condition as when you received it. Thanks for your kindly understanding.

For more information about our return policy, please click here: http://www.banggood.com/help-search-k-?search=return

Best regards,
Banggood Team

Dwight Has Earned 7 Votes

Dwight D.'s review of Banggood earned 3 Very Helpful votes

Dwight D.'s review of Ruggable earned 4 Very Helpful votes

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