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E B.

Contributor Level

Total Points
86

1 Review by E

  • Lovely Skin

5/21/22
Verified purchase

This company did not get the memo from all the other thriving companies selling make-up and skin products online… if a customer cannot test your concealer in person, you must be willing to accept returns. They did not. I am stuck with a concealer that is super chalky color on my skin and that I cannot use. I was simply trying to exchange for my color match! Reason given? The manufacturer does not accept returns so Lovely Skin cannot accept it either. Whaaat? Worse part. I had mistakenly clicked for 2 of the product. I'm stuck with both. That was the first and last purchase from this company. They will not last long in the e-commerce space with such lack of integrity. Stay away! Many other great companies online. Sephora. Dermstore. Timeless Skincare. Etc etc

Tip for consumers:
Do not buy products from this company. They do not value customers and no value on fair business practices for their company

Products used:
Had to get concealer/ makeup from other companies. MAC is in the mall but the other company, IL Makiage has excellent “return within 2 weeks if you don’t like it” policy

Service
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Quality

E Has Earned 6 Votes

E B.'s review of Lovely Skin earned 6 Very Helpful votes

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