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The hotel is old smells like tobacco. The restaurant food tastes like it has been sitting for 3 days. Ammenities are none. Even with such a terrible atmosphere they still charge ridiculous prices for everything.
Finally got my refund after lots of emails and put in a bad review and Rosegal sent me the following"In addition, we checked that you posted negative review on the website http://www.sitejabber.com/.
Would you mind updating Review and Rating, please?
Your support in changing the negative review and updating the rating on the website http://www.sitejabber.com/ would be highly appreciated.
Once you update the review and rating in 1-2 business days, please kindly contact us at once, we will apply for extra gift for you,".
I was naive and change my review to get $3.00 worth of points! $3.00!
I got a jacket really badly made with one arm shorter than the other and only one of two items showed up
And i had to pay duties $25 for the one jacket that did show.
Eddie hasn’t received any thanks yous.
Eddie doesn’t have any fans yet.
Eddie isn’t following anybody yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Eddie,
Thank you for taking your time to write your review.
We wish to let the customer know that we are extremely sorry for their disappointment.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Yours sincerely,
Rosegal.com Customer Service