Ed R.

This site is a ripoff. They charge your CC and then you only see an error message. I had to call to get a CC credit back. The dumb woman tried to argue with me but then said she would do it "in 3 to 5 days". STAY AWAY from the hassle.

Very confusing, sometimes doesn't work at all and definitely not user friendly. The 'help desk' is worthless.

A job applicant must use it however, because for many federal agencies it is the only way to apply for federal employment.

As others have pointed out the vast majority of Federal jobs are filled by internal promotions. The Federal bureaucracy (especially OPM) seems to hold private sector employees in utter contempt.