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Elaine K.

Contributor Level

Total Points
80

1 Review by Elaine

  • Chewy

1/16/22

After my delivery showed delivered I called and they immediately resent item. To my dismay it happened again, that's when I realized the address was typed in wrong. After walking down the street to get my package from my neighbor, his lying $#*! denied receiving any packages. I called customer service again they resent 2 of the prescription cat foods my poor sick cat has been waiting on and refunded me some money. Needless to say they went above and beyond for a mistake on my end!

Tip for consumers:
Double check shipping address to avoid a headache

Products used:
Hill GI cat food

Service
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