ELIZABETH M.

This website sells pet meds and supplies. I dont usually give negative reviews so believe me it takes a lot for me to do this! I ordered a temperature sensitive medication for my dog which arrived warm. It got to me in 2 days but it obviously hadnt been packaged properly, it arrived warm and unusable. I cant give my elderly dog a damaged medication! Despite this a manager found a several reason to blame me for their irresponsability. These people dont care about your pets.The only way i was able to return was to pay a 20% restocking fee since the product would be unusable to them! Of course i returned, i dont wish top poison my dog! Never again! Horrible people. Also stock information on website is incorrect, cant depend on them for anything basically.