Elvis C.

I was looking for a pickup truck rental from Las Vegas Airport to Dallas Fort Worth Airport. There was no a availability, so I had to request rental from an off airport site and drop off at a off airport site. Got to the car rental at 5905 W Sahara Ave in Vegas and was told, no pickup truck was available (No one had call or emailed before I took a one way flight to the location), so I had to take an alternate vehicle to get back to Texas. I was told to take it to the Airport and exchange for a pickup truck. I informed the manager that nine was available during my booking. I drove to the airport and the clerk said none was available so I had to drive back to Texas without taking the personal property I originally went to pickup. I called customer service to inform them of dropping off the vehicle at an alternate location and they never mentioned anything about a price changed. Once I turn in the vehicle, I was changed double the price per day since it was returned to the alternate location. Two people was helpful. The Guy"Naju who took the vehicle and the second customer service lady who said she was only able to take the upgrade off the price. Everyone else was of no help. Some need to train or possible fired.