Thumbnail of user estera10

Ester A.

Georgia

Contributor Level

Total Points
85

1 Review by Ester

  • Carla

6/9/22
Verified purchase

They rip you off $87 for a cancellation that was done on the same day of the reservation. You try to contact them… no phone number. Their email reply-
"Due to workload and time management reasons, we can only assist our customers via tickets.
Please be informed that credits can not be converted into cash/refund once applied. Your credits will be valid up to 2 years, you may share them with your family and friends.
You may consider this answer as the final one."

Tip for consumers:
Don’t use this app/site.

Products used:
None

Service
Value
Quality

Ester Has Earned 3 Votes

Ester A.'s review of Carla earned 3 Very Helpful votes

Ester Has Received 1 Thank You

Thumbnail of user jessicah1986
Jessica H. thanked you for your review of Carla

“I have also been scammed by this deceptive business practice of "credits" I am contacting an attorney and would like for you to reach out to me if you would like to be included in this case.”

Ester doesn’t have any fans yet.

Ester isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user andreaa1144
Andrea A. reviewed Carla
4/16/24

I pay online $215 and my pick up day I went to the agency and want to charge me $1,800 more I...

Thumbnail of user jacka909
Jack A. reviewed Carla
4/11/24

I used them for a recent trip. Without telling me, they added on a $192 extra fee for something...