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Stay away from this company at all costs. This place is a total scam. First, the quality is terrible. The bobblehead looks nothing like the photo you give them, it doesn't have the same detail, color, anything like what they advertise. Then, they charge you TWICE for something you ordered. They are based in Hong Kong and have no phone number. I should have known this is a major red flag. $170 i'll never see again. STAY AWAY AT ALL COSTS
So I had a previous issue with them. I was not thrilled about the quality of the couch. However, customer service really stepped up and helped me resolve all of my issues. You can take some comfort in knowing customer service will help you out, but you need to make sure not to give up.
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I just received a bobblehead I paid over $160 for. The quality is terrible and it arrived damaged...
Ordered a custom bobblehead in November. They sent me proof, it was god awful. Wrong skintone,...
Hello, we do apologize for the current condition of your item and although we do solely offer a 30 day warranty, we would be more than glad to have this matter readdressed. Thank you.