Felicia G.

I have used Fandango for years and this one time, I accidentally ordered tickets for the wrong day. When I went to the theater on the day intended, I was told that my tickets had expired. So I realized that I had ordered them for the day before. I tried to get the theater to exchange them but since Fandango is a third party, the theater said they could not help me. So I had to purchase some more tickets because my kids were waiting to see the movie. They told me that I would have to contact Fandango directly. Well Fandango did nothing for me. I didn't want my money back but, maybe a credit for some tickets to go another time. I will not be using Fandango anymore. As a matter of fact I have already deleted the app from my phone.