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My friends stopped playing on my freshly renewed minecraft server so i tried to request a refund through the chat support. Yere Fernandez helped me through text and not only canceled my server but also gave me a 100% refund!
I'm very pleased with how i've been helped. This took 10 minutes max. That's the least i have to wait to get to talk to someone when calling my ISP lol!
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Hello Fidan,
We appreciate your feedback! It's really great to hear about your experience with Yere in support and we want to thank you for taking the time to let us know about it. Please don't hesitate to let us know about any additional feedback or suggestions that you may have in the future.
Best regards,
Matt