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March 29,2022
I have been receiving magazine subscriptions from Southern Living, Good Housekeeping, and Cosmopolitan magazines for three years now. I have called these magazines to cancel the subscriptions, but I have been told that they cannot cancel because these magazines were subscribed for me through an agency. I was never given the name of an agency until I contacted Southern Living and threatened further action against them. Then I was given the name of Subco, a magazine clearinghouse. I contacted Subco and told them that I was going to press charges against them for using my personal information without my consent. I told them because they did use my personal information without my consent, I wanted them to pay me for these magazines that I have received for the past three years. This is what they wrote back.:
COSMOPOLITAN, GOOD HOUSEKEEPING, SOUTHERN LIVING magazine(s) were being sent to you as a Paid Special Offer subscription and was entered to Subco for processing by the independent sales agency named Millennium Marketing. They have sent you these magazine(s) hoping you would enjoy them and maybe subscribe to them after their promotional terms. Based on this subscription type, we can confirm there's no billing for this subscription and it will not automatically renew.
Independent Sales Agency: Millennium Marketing
Location: Shawnee, KS
Customer Service Phone: *******565 (Central Standard Time)
As you can see, there is yet another agency involved in sending out these magazines.to me. This is fraud. It is wrong for these agencies to gather personal information on people and use it for financial gain. This business needs to be shut down. I have reported this company to the Federal Trade Commission, The Better Business Bureau. I am going to report this company to the State Attorney General's Office for the state of Virginia.
Tip for consumers:
Based on my review which is 100% accurate and the other reviews that I have read about this company, Subco who have similar experiences as mine, I would report this fraudulent activity to the Federal Trade Commission. The more cases that are reported, the more likely Subco will have to pay people like us for damages.
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Hello, we apologize for any inconvenience receiving the magazine has caused. Our records show that we received an email request to cancel the magazines. The magazines were being sent as a Paid Special Offer by the agent indicated in the email. They would be able to advise how this was initiated. As the Magazine Clearing House that processed the magazine order, we can confirm that this has now been cancelled in our system and the name and address has been added to our internal Do Not Mail List, to prevent future magazines from being processed through our Clearing House. A few more issues will arrive as they are labeled in advance for delivery. Should you have any further questions or concerns, our Customer Service hours are Monday-Friday from 7 am to 4 pm Pacific Standard Time. We can be reached at 1-800-258-3350. If email works best you, please contact us at contactus@subco.com. Best Regards, Subco Management