Frank R.

Called for advice (as suggested on the website)... no answer so left a message... no return call. Sent email explaining confusion on part identification on their website and asked for clarification... no response. Gave up and took a chance in ordering a part... received a paypal receipt... did not receive a shipping notice. Called and this time Jason answered... he could not tell me if the part had shipped - only a smart remark about being burdened by Covid restrictions that affected his warehouse shift workers, and they were shipping 200+ orders/day... seemed to suggest that if I got the receipt, the part would be shipped soon. Three weeks passed and another call to Jason... he said he would ask the warehouse workers to check with USPS for a shipping number and send an email to me in a few minutes... the email never came. Made another call and left a message asking for information... call was never returned. So, after three weeks, I called another supplier (Let'sTalkParts. Com) who shipped the part immediately and I received it in 2 days via UPS. I then called my credit card company and asked them to file a claim for payment cancellation. It's not over yet, but should be before long. Anyway, this is a very bad business. I don't know the reason and don't want to say Jason is dishonest, but it's not worth trying to find out.