Gabi M.

We ordered 3 dresses, 2 of them arrived in the wrong colour. They REFUSE to either call or offer a phone number for you to call them as they "only offer email service"
When you've spent £300 + with a company, phone service seems like the least they could do. I have sent about 10 emails to them, they're slow to respond and so much time could have been avoided with a phone call. On top of this, the email grammar is shocking. The customer service has been appalling, some of the worst I've ever dealt with. It's made the wedding stress even worse and I would advise no one ever orders from this company!