Gary B.

They are trying to sell to me by spamming the order form on my website. Their not just spamming my email, but submitting fake orders on my website to push their business in the comments section. Let's all boycott a business that operates this way. Also, be very careful about good reviews for this website. Ahem, they specialize in fake comments.

Their printing is professional grade, but pretty much the bottom of professional quality. Their templates and ease of use are the best in the business. Their prices are among the highest for online printers. Their add-on fees and upsales can be a little tricky as they create add-on fees for some things the rest of the industry does inclusive with pricing (like uploading a logo). Their website is smart and offers you really low prices on your first visit and then jacks up the price on reorders and return visits after your initial orders. Pay attention to their list prices (not their sale prices) if you are looking for a printer with whom you would like to have a long-term relationship.

Prices are competitive, but to get the best deal Office Depot likes you to jump through a few hoops for them (setting up a separate account to collect points and coupon savings). The best part is their custom shopping lists you can save to their site, large inventory, fast delivery, and good checkout procedure. In my rural area, they never achieve next day delivery. Never. But they usually get it there in two to three days, which is still good.

We now have two businesses on Yext.

Speed: The listings start going live immediately after you pay, and it takes a few days for your information to populate throughout the networked directories and sites.

SEO: We were able to measure a quick SEO boost from the 20% of the links that have SEO value (not all 50 links have SEO value).

50 Extra Websites Where they Can Do Some Good: But the greatest value is having a very strong appearance in searches where you might otherwise have not been outstanding or not visible at all. Despite fairly strong websites and SEO presence for both of our first two test businesses, we're finding that the Yext network sites might see as many as 200 related searches per month for our little, local, rural test businesses. It's easy to make an argument, that if actively searching customers are in those directories, we want to have an impressive presence. Yext has lived up to all their promises and answered direct questions directly.

Not Extortion: I read a number of other reviews that accuse Yext of extortion for offering a paid service to correct incorrect data on their "Partner Sites." This is incorrect, because Yext does not own the "partner sites." It's not extortion to get paid to fix a third party's mistake. Partner sites only means that Yext has an agreement with that site to allow Yext to insert very informative directory listings and to suppress information that Yext customers declare to be wrong. Yext provides a free service to help you see if important directory listings are missing or incorrect. Then business owners have a choice. Create a profile with each of those websites, manually, one at a time (because they are all separate businesses), or pay for a Yext account to upgrade and correct all of those listings at once.