Froze my account after I had the "audacity" to complain about a clearly and empirically poorly described and quite possibly tailored/altered garment.
Garment described as 52R... arrived as 54R. Sleeves 14cm shorter than sizing suggested.
Fortunately PayPal agreed with my argument.
Avoid Grailed at all costs.
Stick to Vestiaire...
Horrible, protracted, online shopping experience.