If zero star would be available that's the real mark for scamming experience of HP.com. Last year I had a big problem but finally in couple of weeks my order has been shipped. They took your online order along with charging 100% of payment. In few seconds you going to get "Your order declined" email, and no other actions are taking, no explanation of the reason, no money refund, nothing at all... In some period of time my call to HP.com gave me no clue of the reason to decline my order, they tell me refund will be done in 24-48 hrs but after 5 days I got nothing of my $1700 order and that supposed to be a gift to my son for special date. Never deal with HP.com again and going to dispute with consumer protection office.