Geoff S.

Warning to customers of my experience with this company.
A total rip off and disgraceful customer service.

I placed my 1st order on the 5th of March 2021 with Pro B Fresh.

They told me to allow 28 days for delivery - Bank Holidays and weekends. I have received no order of Pro B Fresh, But have had the money taken from my bank account.

When I placed the order I gave them my bank details. When I received my bank statement I noticed that they had added to the order:

1 Promo deal Pro B Fresh -£13
And a further charge for extended processing for £8.99

This resulted in a total of £21.99 added in additional charges.

When I emailed them they said to allow 24 hours and the money would be refunded to my bank account.

63 days later. Still not received.

Pro B Fresh gave me a tracking number to follow. When we checked this out it was for Switzerland, so I emailed Pro B Fresh on why this had to go to Switzerland when it should be going to England.(Once again they did not reply)

In my opinion this is not a good company to deal with, only if you want to give them your money with no delivery from Pro B Fresh

Mr Sharp