I called aqua-max on a monday, they returned my call the next day. Their project manager, Wayne, came to my home preformed a complete water test and explained what I would need to properly treat my water. The tech guy came to the house within the week, and installed their system. For years I battled hard water and high mineral content in my water, that is now all gone, my water tastes great and I don't have to scrub the toilet every day. My laundry is soft and clean, I should have contacted Aqua-Max years ago. Thank you guys for an exceptional product and installation.