I needed a quick passport renewal. The automated phone service answered very basic questions. I received an 877 number supposedly available 24 hours a day to speak to a person. I waited 45 minutes on hold with nothing but repetitive music.
So sorry that you were unable to reach us. Due to COVID restrictions, we have not returned to 24/7 operation for handling calls. We are currently 9am - 7pm ET Monday through Friday. Hopefully you can contact us beginning today.
I received an email coupon for 30% off. Went to website to use next day. Told offer not available.
Went to chat help. Rep. Unwilling to do anything.
Think bait and switch. I'm not willing to take a chance on ordering or giving credi card info
So sorry that you were unable to reach us. Due to COVID restrictions, we have not returned to 24/7 operation for handling calls. We are currently 9am - 7pm ET Monday through Friday. Hopefully you can contact us beginning today.