Thumbnail of user gordonb199

Gordon B.

1
Level 1 Contributor

Contributor Level

Total Points
262

3 Reviews by Gordon

  • Airbnb

1/21/22

AirBNB refuses to implement a keyword search filter that would enable prospective renters to narrow down search results. For example if you want to search for a romantic stay in Seattle, you get to click through 300+ properties and manually read each description. AirBNB already has a similar search implemented on user reviews (so their dev team obviously know how to code a simple keyword search) and they used to have a similar search for properties but removed it. This is VERY basic website functionality so I don't see how its removal and omission is just an oversight. I suspect they are intentionally making customers click through every property so they can inflate the click statistics on properties and justify higher fees on those that list with AirBNB. Shame on you AirBNB!

Tip for consumers:
Class action lawsuit by property owners seems warranted.

Products used:
Renting condo

Service
Value
  • ResortBeachVacations

3/10/21

Illegally robocall you even if you are on the Do Not Call list. They spoof their caller ID to look like they are from your local area code. Pre-recorded message gives you the option to opt out, but never actually does and just calls you more frequently if you press any buttons. Their pitch is $1300 gets you two vacations if you visit a timeshare, but they refer you to a shell website with a bunch of random resorts on it (who deny any affiliation with this company), and no contact information whatsoever. Two of their other sites are: allinclusivebeachfronts.com and dreamsuitesinternational.com. All are just scams.

  • Wish

7/21/20

I wanted to like wish and was looking for an alternative to aliexpress due to AE's lack of protecting buyers when sellers send incorrect items, but the Wish.com experience is simply too horrid. Since wish.com doesn't even seem to have a way to give them customer feedback hopefully someone from their development team reads this review. It's a bit of a laundry list so here goes:
- Shopping interface lacks any ability whatsoever to filter products by category so if you are looking for something specific you'll instead just get buried with tons of results that aren't applicable.
- Their orders interface lacks any ability to filter or even search. So if you have a lot of orders its massively painful to try and find anything.
- Interface lacks ability to order by price so you have to wade through dozens of sellers to find the best price.
- The interface makes it painful to find the best seller because of the way shipping costs are displayed. The price displayed on the main screen should include shipping costs. To many sellers just display low prices and jack up shipping costs to compensate.
- WIsh support bot can't deal with more than about 5 orders which leaves their interface stuck with no way to continue or get automated support on an item.
-Wish support site way too rigid to be useful. I received a defective item and can't find any help whatsoever on the site. There is literally no guidance on how I contact Wish to resolve this.
- Once you run into problems with their automated support there is no live support to be found. Only an email option that promises to get back to you in a few days.
- Size matters: The sellers listings are weirdly devoid of any size or other descriptive information. All major sites require sellers to post basic garment size information so you have some confidence that it will fit (except wish.com). It's just not worth the risk to order something if you haven't a clue if it will fit you. Every garment should include a size chart showing pertinent details. I'd rather pay more from a site that actually lists sizing.
- Too many of the seller's listings are 'bait and switch'. Sellers will list an item for a low price only to find that it's only the size XXXS in puke green color at that low price and everything else is much higher.
- Not enough variety of items when compared to AliExpress. Wish seems to have a lot of sellers all selling the same basic products (with no way to filter duplicate listings). Since most of the sellers are using identical images, Wish should be able to filter duplicate listings by photographs and show only one of each item until the user selects one of the photos then show all the sellers selling that item.
- Many seller's 'sale pricing' is always based on some absurd retail price that the item has never (and will never) sell for. (Harbor Freight got successfully sued for this practice) Different sellers all use different retail prices for the same exact item, but somehow the 'sale price' always ends up withing a few dollars of each other after shipping. Stop wasting our time and put in a price that we can search on to find the best deal.
- The $0.50 deals gimmick is just horrible and has actually soured me on the site. All the items are the same $0.50 price so people are writing code widgits to target these deals (giving them an unfair advantage). Secondly, Wish shouldn't charge your card unless you 'win' the deal. Third, it's the same items repeated ad nauseam. This type of promotion could be implemented so much better by randomizing the prices, items, and timing.
- Search just doesn't work correctly. For example searching on "Shirts for women" results in everything from shorts to mens shirts saying "Super Dad", wristwatches, shoes, hats, etc all on the first pages of results. If I search for "shirts for women" show me only shirts for women.
- The reviews are crap with no detail like other sites have. Makes you think that most of them are fake.
In the end I found wish.com was 'simplified' to the point of being too hard to actually use as a viable shopping tool and I will no longer use this site.

Thumbnail of user jeffi8
Wish C. – Wish Rep

Hi Gordon. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Gordon Has Earned 2 Votes

Gordon B.'s review of Wish earned a Very Helpful vote

Gordon B.'s review of ResortBeachVacations earned a Very Helpful vote

Gordon hasn’t received any thanks yous.

Gordon doesn’t have any fans yet.

Gordon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user juliem3060
julie m. reviewed Airbnb
3/23/24

Airbnb does not vet their properties / owners. We cancelled a reservation after discovering that...

Thumbnail of user davej845
Dave J. reviewed Airbnb
3/18/24

We use Airbnb to reserve a hotel room. Due to border state closure at the time, we had to cancel...