Heather M.

They try to pressure you into signing a contract over the phone. Please take the time to thoroughly read the ENTIRE contract. They only care about your money.

So I ordered dinner for the whole family. We didn't receive 2 of the dishes ordered. Called grubhub and they wouldn't even send their driver back to pick up the food that was just sitting at the restaurant. I ended up going to get the food myself. Terrible experience. The customer service rep and manager were so rude. Treated me like it was somehow my fault. Cancel my membership while on the phone with manager. He would rather have lost me as a customer than have the driver bring the rest of my order. So see ya Grubhub.