Hei F.

I have personal and business accounts and credit cards with USBank. I spent many simple hours solving some problems. Here are some examples. International wiring did not go through. Repeating the same instructions, then it did. That costed me hours and multiple trips to the branch office. My online portal did not see my employee credit cards. That took me repeating my problem to five agents on phone to resolve the issue. Each time the agent understood my problem and transferred to another who had no idea. Clearly, this bank has many systemic problems. It is a dinosaur, compared to other banks. Very frustrating.