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12 weeks from the date of my order and I still have a pile of plant supports delivered broken and bent.
I have never experienced frustration like this.
Lemon Pavilion have APPALLING customer communication and show no regard for delivering any kind of customer service
Do not think for one moment that you as a customer matter. If there are problems with your order you will be bitterly disappointed with the lack of regard.
They had the gall to INVOICE me for a replacement set and refuse to collect the damaged goods. They are aggressively pursuing ME for a double payment!
The whole experience is massively upsetting, frustrating and time consuming. And please, don't expect an apology. If you are able to contact them they will be very rude and shouty just accusations.
Beware they also trade as BUTTERCUP FARM …. Why?
Tip for consumers:
Buy Elsewhere
Products used:
Plant support
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Empty.
Customer service in terms of communication regarding order appalling. No tracking of product...
Run by the company pink sky trading ltd, bought item waited 5 weeks still nothing, had to fight....
