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I called to request a prescription of a medication suggested by the hospital and my PCP because I was unable to get in to see my PCP for 3 weeks. After giving the healthtap doctor the diagnosis given by the hospital, he wrote down a totally different diagnosis and refused to write a prescription because it was too soon to get one according to him. He said to come back next week to request another one. Why? Only to charge me again? That makes no sense. Don't use this service unless you want to be out a lot of money, while continuing to be sick.
H P.'s review of HealthTap earned 3 Very Helpful votes
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Healthtap IT is terrible. They kept calling me saying my virtual visit was not completed. My...
Hi H P,
Thank you for your feedback.
Can you please contact our Member Support team to ask for their assistance at https://healthtaphelp.zendesk.com/hc/en-us or 650-376-6110?
We are unable to provide assistance through this site.
Thank you.
Kind regards,
Isaac and the HealthTap Team