Iris S.

Ordered several items on 6/27/20. A month later not 1 item has been delivered. They claim their processing time is 3-5 business day!? Have sent several emails and keep getting back a generic response. They do not seem to bother to look at order in question. Or do not understand the question asked--Where is my order? They show a tracking # for all items, but tracking shows none have been received by USPS. No one can answer that either. Also, they claim some items may arrive sooner than others but it looks like they wait for everything to come in before they ship - Or at least that is the way it seems because... I HAVE NOT RECEIVED ANY OF THE ITEMS!
I have sent at least 4 emails requesting the status of the order and asking for an explanation of their processing/delivery procedure. No coherent explanation. And they do not let you cancel once the items show as "shipped", however, showing they are shipped and actually being shipped are 2 very different things! Still waiting!