Ivy R.

Since today I am officially not buying anything from BEBE, and I encourage you to be careful buying things online (Instagram) from them. The online store is horrible!

I used to be a Bebe regular, but today I decided not to buy anything from them. The return policy is terrible! They send you a sticker with the product's name but do not get confused with it. This is not the return sticker, you have to make sure you receive a sticker, saying you will be returning it. Then you will have to print yourself the return code. When we compare with companies like "Revolve" "DKNY" or "Lancome" it already has a sticker ready for you to send it, so you avoid all the hassle, easy as put it back in the back, stick the return sticker and take it to the USPS store.

Bebe DO NOT stand behind their products anymore, and more further, customer service is HORRIBLE (for instance: today I spoke to someone that according to her, she's Crystal. She was extremely rude, the first thing that came from her mouth was "you are all over the place" while I was trying to explain the hassle while trying to return my purchases.

Bebe was always my go-to store. The measurements on the size chart are way off, customer service is incompetent, returning products/policies are a hassle. I'm done ordering from them.