Jack A.

Great pricing... EZ account setup... you guys even got it right at checkout, which was also quick and EZ.

Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.

Unbelievably poor customer service from Dealathon. Purchased Panasonic phones on June 6th - did not perform as anticipated. Returned the phones within three weeks and was told would get a refund immediately. Did not receive refund. Contacted Amazon still no refund until I finally sent another request with copies of the return postage receipt and USPS tracking information over 5 months later. This generated a response and a refund was issued on December 2nd, 2014. Incredible that a company selling on Amazon would make a customer go through such a process. Additionally, they refunded almost $20 less than the amount paid plus I had to pay $12.35 to get the phones back to them, so I am out of pocket $31.81. Stay away from this company. Do not buy from them. A horrendous experience.