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jackie m.

Contributor Level

Total Points
161

2 Reviews by jackie

  • Stackry

8/14/21
Verified purchase

Thanks for the step by step guides. Really helps newbies like me

  • Bookyourpracticaltestonline.co.uk

9/13/10

Well i thought i was on the official website as it came up first in Google and the colours of the site were similar to the DSA. I booked it and expected a date before the payment, but at the very latest after payment, but that was not to be. This is when my daughter told me the official site gives you a date before payment. I immediately tried to cancel via Google payment but no option to cancel so i compiled an email and sent it straight to them asking them to cancel my application and also requested a telephone number for them. They blatantly ignored about 5 emails and then hours later sent me a test date which was totally unacceptable even though i had given them a list of dates. I have been unable to find a telephone number for them, and they are not prepared to give me one. I had to take it up with my card company and request them to dispute the payment as the company hasn't got the decency to call me or give me their contact telephone number. This should have been a 21st birthday present and not only have they ripped me off by charging about £16 more than the official site, but they make sure you can't contact them. I reported them to the DSA who advised me to contact my card company and also the CAB. Be warned this company is very unprofessional and does not give any customer service at all. I now have to go via the credit card company's dispute team to get my money back, some people may not have this support…… Be warned, and be very aware. Only ever book using the DSA official site: www.direct.gov.uk

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شكرا لكم واتمنى كوبون خصم

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