Hampton Lovett contacted me yesterday and advised that the valuation of my property had been reduced - and this was confirmed by and email from the VAO 20 minutes later. I've checked the reduction and the savings made, and I am delighted that I have saved a considerable amount of money by using their service.
I have been contacted by the Director of Hampton Lovett today, to thank me for my business - which is a nice touch.
It did take a while to get the appeal complete, but he has explained the process and I can see why. I am surprised by the bad reviews on here - especially when other review sites are generally positive.