Jalena F.

Terrible customer service. So difficult to get to a live person. The so-called live person I got I think was braindead. It took 22 minutes on the chat just to start a return. Not at all efficient and very frustrating repeating the same answers to the questions I'd already answered. I will never buy from bed bath & beyond/overstock again.

Do not contact NextMed for GLP-1 weightloss Rx. NextMed doesn't answer questions, will not get the medical authorization from your medical insurance provider though they claim they will, and though they provide no services, they will charge your credit card $188 a month and will refuse to cancel. They don't even try to get approval from the health insurance. Even if you don't start any treatment YOU WILL STILL BE CHARGED! VERY UNETHICAL MEDICAL PRACTICE. See the Better Business Bureau. All the ratings posted on the BBB are F's!

I've ordered from this company three times. The first order was fine. The second order they shipped to a wrong address and refused to refund me even though I was able to show that they shipped to a wrong address. The third order I paid expedited shipping of $15.49. The 2 splints I ordered were discontinued, though they continue to advertise them. I was credited back from both splints but not for the expedited shipping. I had ordered a face cream for redness which DID NOT WORK. How do they continue to advertise products that aren't available and find that it's good customer service not to refund me expedited shipping AND IGNORE ALL MY EMAIL REQUESTS FOR THE REFUND?! HORRIBLE HORRIBLE COMPANY.

There's no customer service. Don't expect delivery for MONTHS. They are all full of apologies and lip service. These 4.8 star ratings most be false. Look on BBB for actual reviews!