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James F.

Sacramento

Contributor Level

Total Points
160

2 Reviews by James

  • Asurion

3/29/22

Asurion provides CHEAP 3rd-party device-replacement insurance to the wireless carriers EXPENSIVELY to you by instituting ONEROUS and LIMITING terms that DON'T cover all of your carrier family plan devices but charge you a claim DEDUCTIBLE for the headache of them replacing your device with an incompletely REFURBISHED device still exhibiting problems its original owner experienced with it.

Tip for consumers:
Save you bux and fund your own replacement

Products used:
Smartphone replacement

Service
Value
Shipping
Returns
Quality
  • LightingDirect

3/29/22
Verified purchase

Fulfillment management and order processing are such a mess that your business will be negatively impacted if you rely on this clown show as a source. Ordered 2 light fixtures AFTER being promised 8 day fulfillment date. 2 hours later fulfillment date changed to 2 month lead time. Canceled order. Refund only issued for 1 light fixture. Calls to customer service (once they finally answer) results in "give it more time to process" responses to no actual avail. Massive time suck. Credit given to them for using English-speaking call agents. Still... take a pass. "Next!"

Tip for consumers:
Avoid if you value your time and schedule

Products used:
None

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