James J.

We purchased a two oven-6 burner- 24 inch Giller. Both ovens pilots stop performing, ( $2700. 00I called for warranty repair and the service was outsourced to a repair shop in Northern Arkansas which never call to make a service appointment to repair our purchased appliance. I've made several calls to request warranty repairs and I temporarily closed my restaurant awaiting service. I've been closed from August 28,2021 until present because I cannot get professional service repairs to a product under warranty. I'm disappointed with the service repair dispatch. I'm loosing money and employees because we cannot serve our regular menu, which the oven is a big part of our menu preparation. Unhappy Customer!
Magtownllc Magnolia Arkansas aka Jabari's Grill and Soul Food!‼
Make sure you purchase American Products so you will get local serve warranty repair service!