I bought my wife a Mr. Coffee k cup brewer some time ago. In the time- over a year- since then all I have been able to get out of it is hot water. I have tried all "fixes" both those posted online and spoken to me face to face. I have tried everything I have read, heard or even thought might work. I kept thinking it was something we were doing wrong. Mr. Coffee's official solution- are you ready for this- is to spend more money with them so they can fix the problem. Some reviews on this product are great and I am happy for those that like them. As for me- I am going to buy a Keurig- which I now know is what I should have done in the first place.