Ok so I went to hellotech so I could get my tv mounted the same day I moved in and not have to wait like 2 week for the geeksquad to do it and the guy was very nice but literally the same night that he installed it I could see I start to fall off the wall luck I caught it before it fell all the way so naturally I asked for my money back and they said that they would be happy to once they got pictures of my wall and it has been over two weeks I have talked to 9 different people and I still have not gotten my money back I wish I could give them negative stars