I recently ordered a dog collar for my 5 month old Chocolate Lab puppy. Turned out it was the same size as the previous one I got him however, I was looking for something larger in size and width he could grow into. This was my mistake not Go Tags but when I asked about the sizes and widths they said they would remake if I was not satisfied. When I finally got around to measuring the old and new collar I realized it was my error but they sent me a new collar in the size I should have ordered at no charge. I worked as a Customer Service Manager for a high tech Redmond, WA company for 16 years so I recognize great customer service when I see it.
Thank you Go Tags I will never order from anywhere else. Put in a new order for my older Golden Doodle today.
Thanks again,
Janet