Jan Z.

Using the IRS - ID.me system to access my account has proven to be a mission impossible for me. My smartphone could not take pictures of specified quality, or send them quick enough, or fit within the range of the bytes required by the system. All lines of IRS are busy asking me to call another day. The good old days when I called the IRS and got an answer in 10 minutes are long gone. The ID.me system tramples on any and all ideas of convenience of a taxpayer. I have spent hours trying to access my account in vain.
What misery! Is our country too poor to afford a sufficient number of clerks to answer inquiries so that it must steal hours of time from whoever tries to access its tax agency online? I would try to handle it all by mail.