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JASON A.

1
Level 1 Contributor
New York, United States

Contributor Level

Total Points
404

About Me

I love computers, honesty and helping others.

How I Can Help

I am very good at finding information on anything.

Interests

movies, family

2 Reviews by JASON

  • Gosite

3/3/22

They will give you everything to sign up. They lied about their monthly fee which doubled without notification. They also told me I would be able to keep the website made for my business after being with them for one year. They lied about that also. Stay clear of this website and their shady practices.

Tip for consumers:
dont

  • Gearbest

6/21/15

I purchased a ZTE Z9 mini from them after 3 weeks of not receiving my phone I sent a support ticket they said to verify payment they needed a copy of my license, Passport and Credit card to verify that it was me requesting the purchase? Are you kidding me, PayPal is not verification enough. I then went through PayPal to get my money back. These guys can take your information and probably make fake ID's and credit cards and ruin your life. Check out www.itslelectric.com that site is real and has cool stuff.

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Lily L. – Gearbest Rep

Dear JASON,

Thank you for taking your time to write your review. We really appreciate the feedback.

We want to offer my sincerest apologies to you for the issue.

Firstly, we need to clarify that:
Usually, to guarantee seller and buyer benefit, our financial department need to confirm the real some necessary identification. If the payment information was not matched with the identification or the Counterparty Status is unverified, this may lead to card fraud, if our customers are not willing to offer us the information, we will full refund to avoid more dispute due to the illegal using others card to pay to protect our real customer benefit.

Would you please give us your order number or the ticket number? We would like to check the details for you.

Thank you again for bringing these matters to our attention.

Best Regards
Customer Service

JASON Has Earned 4 Votes

Jason A.'s review of Gearbest earned 4 Very Helpful votes

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